CV / English / Senior Secretary

Eleanor Rigby

123 Abbey Road, Suite 4B Liverpool, England, L24 3FQ Email: [email protected] Phone: +44 20 7946 0857

Executive Summary

A dedicated and highly experienced Senior Secretary with over 10 years of experience in providing exceptional administrative support to executive teams. Proven track record of managing complex schedules, organizing large-scale meetings, and handling confidential information with discretion. Skilled in streamlining office operations and improving workflows. Adept at communicating effectively across all levels of an organization and committed to delivering the highest quality of service.

Core Competencies

• Office Management
• Schedule Coordination
• Confidential Correspondence Handling
• Meeting and Event Planning
• Report and Document Preparation
• Staff Supervision and Training
• Project Management
• Multitasking and Prioritization
• Excellent Written and Verbal Communication

Technologies & Certifications

• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint)
• Certified Administrator of Salesforce CRM
• Experienced with Zoom and Microsoft Teams for remote communication
• Knowledge in QuickBooks for basic accounting and budgeting tasks
• Certified Professional Secretary (CPS) credential

Professional Experience

Senior Secretary Alpha International Corp, Liverpool, England March 2015 - Present - Coordinated schedules and appointments for a C-level executive team. - Organized and facilitated over 200+ high-level meetings and events, both domestically and internationally. - Managed confidential correspondence and documents, ensuring strict privacy and security protocols were maintained. - Supervised a team of junior administrative staff, providing training and guidance to enhance efficiency. - Implemented a new digital filing system which increased document retrieval times by 40%.

Executive Assistant Beta Technologies, Manchester, England July 2010 - February 2015 - Provided administrative and secretarial support to the CEO and other senior executives. - Played a key role in project management activities, including scheduling, budget tracking, and communicating with stakeholders. - Prepared detailed reports, presentations, and documents for board meetings and executive reviews. - Assisted in organizing corporate retreats and team-building events which improved company morale and team cohesion.

Education & Training

Bachelor of Arts in Business Administration University of Manchester, Manchester, England Graduated: June 2010

Certified Professional Secretary (CPS) Administrative Professionals Institute, London, England Obtained: August 2011

Referees

Available upon request.