CV / English / Receptionist

Emily Carter 1234 Whisper Lane, Pleasantville, PD 67890 Email: [email protected] | Phone: (555) 123-4567

Dedicated and friendly professional with over 5 years of experience in providing outstanding customer service and administrative support. Possess a strong ability to manage front desk operations, including greeting visitors, scheduling appointments, and handling incoming calls with efficiency and warmth. Seeking to leverage my skills and experience in a receptionist role to contribute to the success of your team.

Core Competencies

• Excellent communication and interpersonal skills
• Strong organizational and multitasking abilities
• Proficient in handling office equipment
• Attention to detail
• Time management
• Customer service orientation
• Discretion and confidentiality

Technologies and Certifications

• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint)
• Familiar with Google Workspace (Gmail, Docs, Sheets, Calendar)
• Experienced with various telecommunication systems
• Typing speed: 65 WPM
• Certification: Certified Administrative Professional (CAP)

Professional Experience

Receptionist, ABC Corporation, Pleasantville, PD June 2018 – Present - Greet, assist, and direct visitors appropriately, ensuring a positive first impression - Handle a multi-line phone system, manage incoming calls, and accurately take messages - Schedule and confirm appointments, meetings, and conference rooms - Perform various administrative tasks, including mail distribution, invoice processing, and supply inventory

Office Assistant, XYZ Inc., Pleasantville, PD January 2016 – May 2018 - Assisted with the organization and maintenance of office areas - Supported staff with the preparation of documents and presentations - Contributed to the improvement of office procedures and customer service strategies

Education and Training

Associate Degree in Business Administration, Pleasantville Community College, Pleasantville, PD Graduated: May 2015

High School Diploma, Pleasantville High School, Pleasantville, PD Graduated: June 2013

Referees

Available upon request.